Here to help

Juice Juice Support

Questions about your puzzle, saved progress, controls or sound?

Email support

Contact askappsupport@gmail.com. Include your visionOS version, app version and a short description of what happened. A screenshot can help; remove personal information before sending it.

How do I pour?

Look at a bottle and pinch to select it, then select a bottle with the same top colour or an empty bottle with room. Selecting the source again puts it down. A full bottle of one colour is complete.

Where is my previous puzzle?

Home shows Free Flow and Move Challenge separately. Choose Continue in the mode you played to reopen its unfinished puzzle. After a win, Continue opens the next level. An untouched mode shows Play at Level 1.

What happens if I run out of pours?

Move Challenge has a pour budget. Try again restarts the same level with your earned coins kept. Each attempt has one Undo; using it does not refund spent challenge pours.

How do I start over?

Choose New game under the mode you want to reset and confirm. That mode starts at Level 1 with 0 coins. The other mode keeps its progress.

Music, colour numbers and motion

Open Settings to mute sounds, adjust music and sound effects, enable colour numbers or choose gentler motion. Music restarts softly when you reopen the app.

Offline use and saved progress

Puzzles, music and effects are bundled with the app. Progress is saved on your device. There is no app account or cloud-sync feature. Removing the app removes the app-local data from that installation; device backups are managed separately through Apple settings.

Privacy questions

Read the privacy policy or email the support address above. Please do not send passwords or payment information.